Terms & Conditions

1 Acceptance of Terms & Eligibility

By creating an account or placing an order on Urban Fresh, you warrant that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian, and possess legal authority to enter into binding agreements.

2 Product Pricing & Availability

All product listings, descriptions, images, and prices are subject to change without prior notice.

• Prices are inclusive of applicable GST taxes unless specified otherwise during checkout.
• While we strive for 100% price accuracy, in the event of an obvious pricing error, Urban Fresh reserves the right to cancel affected orders prior to shipping.
• Product availability is updated in real-time. If an ordered item is out of stock, customer support will issue a full refund or offer an alternative product.

3 User Accounts & Account Security

When creating a customer account on Urban Fresh, you are responsible for maintaining the confidentiality of your login credentials and password. You agree to take full responsibility for all activities that occur under your account.

4 Intellectual Property Rights

All content included on this website—such as product photographs, brand logos, graphic banners, product descriptions, and software code—is the property of Urban Fresh and protected by applicable copyright and trademark laws. Unauthorized reproduction, distribution, or duplication is strictly prohibited.

5 Limitation of Liability & Governing Law

Urban Fresh shall not be liable for indirect, incidental, or consequential damages resulting from product usage or website downtime. These terms shall be governed by and construed in accordance with local laws, and any legal disputes shall be subject to the exclusive jurisdiction of the regional courts.